All work is process. And all processes look the same.
This is the way that every process works. Suppliers provide
Inputs to the Process. The Process changes the Form, Fit, and/or Function
of the Inputs, adding value and transforming those Inputs into Outputs
which are bought by Customers.
Whatever business you are in, your process works this way.
The steps of your process that directly transform your inputs into your
outputs are called value added work. Anything else you do in the course
of your business that does not contribute to changing the inputs into
outputs is non-value added work. That non-value added work does not
make your products or services any better, but it adds significant cost
and complexity to those products.
Increase the amount of value your process adds and your product
or service will be better than the competition's. Decrease the amount of
non-value added work in your process and that process will be cheaper and
faster than it used to be.
If you are better, cheaper, and faster than your competitors, you win!
As a manager, there are five business outcomes that you need
to keep in balance: Cost, Quality, Cycle Time, Safety, and Morale. The
tricky part is improving one without disturbing the others. It’s easy to
reduce costs if you don’t mind sacrificing quality. You can always go faster,
but the process gets more dangerous.
Vector Associates can show you how removing the non-value
added work will improve all five simultaneously. And we guarantee those
improvements. If you sustain the changes we make with you, we guarantee
that your first year savings will be double our fee.
We’re that confident in this technology.
The non-value added steps of your process are wasting your money.
We can help you find and eliminate them.